✦ Professional Cleaning Across London & Kent
PRIVACY INFORMATION · INTERIM NOTICE

Your details.
Handled with clarity.

How the current enquiry form works and what remains to be confirmed.

Interim notice — company information is still required.

The legal controller identity and address, lawful bases, retention, providers, transfers and live-site cookie details must be confirmed before this becomes the final company privacy notice.

1. Contacting McCLEAN

For privacy enquiries, contact info@mccleanmultiservices.com or +44 7440 358584. The full legal data-controller name and postal address remain to be confirmed.

2. Information requested

The enquiry form asks for your name, phone number, email where provided, property address and postcode, layout and condition, service and selected options, parking, keys, pets, preferred date/time and alternative timing. EOT enquiries also ask whether belongings remain. Commercial enquiries request building type and approximate square footage. Regular Cleaning loyalty eligibility may also be requested.

Use the description box for cleaning requirements. Do not include card details, passwords, alarm codes or unnecessary sensitive information.

3. Current calculator and WhatsApp enquiry

The calculator processes your entries in your browser to prepare an estimate and a prefilled WhatsApp message. Opening WhatsApp does not send that message automatically; press Send in WhatsApp to submit your enquiry.

The supplied calculator does not itself submit a booking to a website database, take payment, reserve an appointment or send an email receipt. Separate hosting logs, WordPress plugins, analytics and website features need review before this notice is finalised.

4. Why information is requested

Your details help the team discuss requirements, check coverage and access, prepare a quote and communicate about an appointment. The company must confirm the lawful basis for each actual use of personal information before the final notice is published.

5. External services and embedded media

WhatsApp is an external service with its own privacy practices. Read WhatsApp’s privacy policy.

Client videos are embedded using Google Drive. Loading an embedded player may send technical information, such as your IP address and browser details, to Google and may involve cookies or similar technologies. Read Google’s privacy policy.

Some images load from the client’s previous website or external image hosts. Those hosts receive the network information needed to deliver the images. Hosting, email, analytics, other recipients and international-transfer safeguards must be confirmed against the live website.

6. Planned payment handling

Stripe integration is planned. The company’s proposed flow collects card details through a secure payment provider to secure an appointment, with a possible temporary authorisation check or hold. Actual payment processing is planned for two hours after service completion.

This payment flow is not active in the current enquiry form. Do not send card details through WhatsApp or the website description box. Provider-specific payment, retention and transaction disclosures must be completed when the actual integration is configured.

7. Storage and retention

Retention periods and deletion criteria for enquiries, messages, bookings, customer records and payment records have not yet been supplied. Closing this website does not delete a WhatsApp message already sent. The final notice must state the company’s actual retention arrangements.

8. Cookies and website configuration

The supplied calculator does not itself use analytics cookies or store form entries in local storage. This statement does not cover WordPress, plugins, hosting, external images or embedded Google Drive players. The live site needs a cookie and tracking review; any required consent controls must reflect the technologies actually used.

9. Privacy questions and rights

Contact McCLEAN about access to or correction of your information, or other data-protection requests. The final notice must explain applicable rights and how to exercise them.

You can find information about raising a concern with the Information Commissioner’s Office.

10. Completing this notice

This interim notice must be completed after McCLEAN confirms its legal identity, data uses, lawful bases, retention periods, providers, transfers, cookies and production payment setup. It is not presented as a complete verified privacy policy.